Administrative Assistant and Receptionist

Company Overview

Nelna is a diversified and rapidly expanding business venture especially leading in Agro-livestock products. All its products have established a reputation for quality and the company always strives for excellence by offering the best for valued consumers and employees in the organization.

Role Summary

To manage the front office operations efficiently by welcoming visitors, handling telephone communications, providing administrative support, and maintaining a professional image of the organization.

Key Responsibilities

• Welcome and assist visitors, clients, and guests in a professional and courteous manner.
• Maintain visitor registers and issue visitor passes where required.
• Direct visitors to the appropriate departments or personnel.
• Ensure the reception area remains clean, organized, and presentable at all times.
• Answer, screen, and transfer incoming telephone calls promptly and professionally.
• Take accurate messages and communicate them to the relevant employees.
• Handle general inquiries and provide basic information about the organization.
• Manage incoming and outgoing correspondence, emails, and courier services.
• Maintain office records, files, and confidential documentation systematically.
• Prepare reports, letters, meeting minutes, and other administrative documents as required.
• Schedule appointments, maintain calendars, and coordinate meetings for management.
• Arrange meeting logistics, travel bookings, and accommodation requirements when necessary.
• Maintain office stationery inventories, update contact directories, and ensure compliance with company policies, confidentiality standards, and professional customer service practices.

Requirements/Qualifications

• G.C.E. Advanced Level (A/L) qualification.
• Certificate/Diploma in Office Administration or related field is an added advantage.
• Minimum 1–2 years of experience in a receptionist or administrative role.
• Strong understanding of documentation, compliance, and logistics.
• Excellent negotiation and relationship management skills.
• Commercially driven with strong business acumen.
• Ability to work cross-functionally and drive initiatives independently.
• Good command of English, Sinhala, and/or Tamil.

Location

Nelna Agri Development (Pvt) Ltd, No. 558, Avissawella Road, Pahala Bomiriya, Kaduwela.

Application Instructions

Please forward your comprehensive resume with a recent photograph along with the names and contact details of two non-related referees within 7 days of this advertisement. Mention the position applied in the subject line of the email.

Email your CV to: careers.nad@nelna.lk