Executive - CMG

Company: Noratel International (Pvt) Limited

Location

Katunayake

Role Summary

Noratel is a global manufacturer of power magnetics. We are searching for an experienced Executive – Contract Management Group for our Katunayake location to support our growth and maintain our high standards of service.

Key Responsibilities

• Communicate with customers regarding orders, inquiries, and requests.
• Provide timely updates on order status and delivery schedules.
• Coordinate with internal departments to ensure smooth order processing and on-time delivery.
• Respond to customer inquiries and resolve routine issues promptly.
• Maintain accurate customer records and related documentation.
• Support post-delivery customer service and follow up on customer feedback.
• Build and maintain positive, professional relationships with customers.
• Assist the Sales and Operations teams by providing customer information and coordinating follow-up actions.
• Ensure a high level of customer satisfaction through excellent service.

Requirements/Qualifications

• Diploma or Degree in Business Administration, Marketing, Sales, or a related field, and G.C.E. Advanced Level (Science Stream).
• Minimum 2 years' experience in sales or business development, preferably in an industrial or manufacturing environment.
• Strong sales and business development skills, including lead generation, sales pipeline management, order management, negotiation, and bidding procedures.
• Proficient in CRM systems with good product and market knowledge, and the ability to identify customer needs and business opportunities.
• Excellent communication, relationship-building, and problem-solving skills, with strong English proficiency.

Application Details

Please send your application with complete biodata on or before 31 July 2026 to:

Manager – HR & Admin
Noratel International (Pvt) Ltd
P O Box 15, KEPZ, Katunayake, Sri Lanka
Telephone: 011-2252300
E-Mail: noratelsl@noratel.com