Administration Executive at Levein

Key Responsibilities

• Act as the first point of contact for client enquiries via phone and email, providing professional and supportive assistance throughout the assessment process.
• Coordinate and schedule assessment appointments, liaising with clinical associates and internal teams to ensure smooth service delivery.
• Maintain accurate client records, manage assessment logistics, and coordinate the distribution of assessment kits and resources.
• Handle queries from clients and associates, resolving issues promptly and escalating potential risks where necessary.
• Support continuous improvement initiatives and provide general administrative assistance to ensure an efficient and high-quality service.

Requirements/Qualifications

• Work Experience: Minimum 5+ years of experience.
• Academic Qualifications: A diploma or degree in Business Administration, or proven experience in administration.

Location

Hybrid. 3 days from Office in Colombo 5 & 2 days Working from Home – Sri Lanka.

Salary/Benefits

• Work Hours: 1:30 PM to 10:30 PM SL Hours.
• Benefits: Paid leave, career upskilling opportunities, eLearning courses.