Operations Manager – After Sales (Automotive Industry)

Company: HR Masterminder

Location

Peliyagoda

Role Summary

We are looking for an experienced after-sales professional with a passion for leading service operations to join a leading organization in the automotive industry.

Key Responsibilities

• Manage daily operations of the service center and authorized service dealers.
• Oversee vehicle maintenance, diagnostics, repairs, and technical support.
• Lead, train, and supervise service technicians to ensure service excellence.
• Coordinate with customers, service dealers, and internal teams on after-sales operations.
• Monitor service performance and drive continuous improvements.
• Ensure compliance with company policies and manufacturer standards.

Key Qualifications & Experience

• Diploma or recognized certification in Automobile Technology. Knowledge of automotive electrical systems will be a distinct advantage.
• 3–5 years of experience in automobile after-sales service (two-wheeler industry preferred).
• Strong knowledge of vehicle diagnostics, maintenance, and repair procedures.
• Hands-on experience with automotive diagnostic equipment and tools.
• Proven leadership experience in managing technical teams and service operations.
• Excellent communication, customer service, and problem-solving skills.

Application Details

Send your CV to: prasath@hrmasterminder.com

Deadline: 30th July 2026