Associate Business Analyst / Business Analyst

Business Analyst / Associate Business Analyst

Be the bridge between our global clients and technology teams. Join our team and help deliver real solutions for our clients.

Location & Type

• Location: Colombo, Sri Lanka (On-site / Hybrid)
• Type: Full-time (Working with U.S. clients, overlapping hours may be required)
• Client Base: U.S. Based Clients

Business Analyst

• Work closely with U.S. clients to understand business requirements and objectives.
• Analyze current processes and identify opportunities for improvement.
• Gather, document, and manage functional and non-functional requirements.
• Create BRD, user stories, process flows, and other documentation.
• Collaborate with Development, QA, and DevOps teams to deliver solutions.
• Support testing (UAT), training, and go-live activities.
• Provide ongoing client support and help drive continuous improvement.

Associate Business Analyst

• Support senior BAs in requirement gathering and documentation.
• Coordinate with U.S. clients to understand needs and clarify requirements.
• Prepare meeting notes, process flows, and simple documentation.
• Help in user story creation and backlog management.
• Assist in UAT, training, and deployment activities.
• Work closely with cross-functional teams (Development, QA, DevOps, Support).
• Learn domain knowledge and grow into a full Business Analyst role.

Qualifications & Experience

• Business Analyst: 2+ years of experience in business analysis (systems / IT environment preferred).
• Associate Business Analyst: 0-2 years of experience (fresh graduates are welcome).
• Bachelor's degree in Business, IT, Computer Science, or related field (or equivalent experience).
• Experience in Managed Services or multi-client environment is an advantage.

Key Skills

• Excellent written and verbal English communication skills (mandatory) to work with U.S. clients.
• Strong analytical and problem-solving skills.
• Ability to understand business processes and translate to technical requirements.
• Good documentation, presentation, and interpersonal skills.
• Self-motivated, proactive, and a team player.
• Familiarity with Agile/Scrum methodologies is a plus.
• Experience with Jira, Confluence, or similar tools is an advantage.

Benefits

• Career Growth
• Work with Global Clients
• Training & Certification Support
• Collaborative Team Culture
• Competitive Benefits
• Make a Real Impact