Banking Assistant - Pinnacle Centre

Company: DFCC Bank

Requirements

• Minimum 02 years of experience in the field of commercial banking (experience in branch operations and credit knowledge will be an added advantage).
• Fair knowledge of products and services offered by the bank.
• Good interpersonal and communication skills.
• A flair for excellent customer service.

Key Responsibilities

• Providing professional customer service and responding to customer inquiries promptly.
• Supporting customer transactions, cash handling, deposits, and cheque processing accurately.
• Managing account openings, fixed deposits, account maintenance, and closures.
• Executing customer instructions on fund transfers, CEFT transactions, and other banking services.
• Preparing customer documents, reports, certificates, statements, and maintaining records.
• Assisting branch operations by handling customer inquiries, complaints, and account-related matters.
• Canvassing new business opportunities and cross-selling banking products and services.

Application Instructions

Please apply via e-mail by sending an updated CV or a DFCC Bank application form (available on our website) to recruit@dfccbank.com with the position applied for mentioned in the subject line, within 7 days of this advertisement.