Officer - Business Development and Study Programmes

Company: CIPM Sri Lanka

Role Summary

The Chartered Institute of Personnel Management (CIPM) Sri Lanka is seeking a dynamic, results-oriented, customer-focused professional to play a key role in driving student recruitment, business development, admissions coordination, and student engagement activities to support the growth and successful delivery of CIPM study programmes.

Key Responsibilities

• Student Recruitment & Business Development:
  • Promote CIPM study programmes through digital and direct engagement channels.
  • Convert inquiries and leads into student enrolments.
  • Develop partnerships with schools, universities, corporates, and professional bodies.
  • Conduct programme awareness sessions.
  • Represent CIPM at exhibitions, Open Days, webinars, and recruitment events.
• Admissions & Enrolment Management:
  • Process applications and support enrolment completion.
  • Follow up on registrations, payments, and pending applications.
  • Maintain accurate CRM records and student databases.
  • Re-engage prospective students to improve conversion rates.
• Student Support & Programme Coordination:
  • Coordinate inaugurations and programme commencement activities.
  • Provide timely support and maintain regular student communication.
  • Liaise with academic and administrative teams to ensure smooth programme delivery.
  • Support programme administration and uphold service quality standards.

Requirements/Qualifications

• Degree or Professional Qualification in Marketing, Business Management, or a related field.
• Minimum 1 year of experience in business development, sales, admissions, student recruitment, or customer service.
• Excellent communication skills in Sinhala and English; Tamil will be an added advantage.
• Strong interpersonal and relationship-building skills.
• Strong IT proficiency, with the ability to work efficiently with MS Office packages and digital tools.
• Ability to work independently, meet targets, and deliver excellent customer service.
• Ability to maintain confidentiality and build trust with all stakeholders.

Salary/Benefits

Remuneration for the above position is negotiated and will be commensurate with qualifications and experience.