Intern/Trainee - Business Process Re-engineering

Company: Delmege Group

Role Summary

We are looking for enthusiastic and motivated undergraduates or fresh graduates who are passionate about process improvement and digital transformation. This opportunity will provide hands-on exposure to business process analysis, process documentation, and continuous improvement initiatives.

Key Responsibilities

• Assist in documenting and mapping business processes using BPMN 2.0.
• Support the preparation of AS-IS and TO-BE process diagrams.
• Assist in gathering requirements from stakeholders and process owners.
• Participate in process improvement and automation projects.
• Prepare SOPs, process documents, and reports.
• Analyze operational data and support reporting activities.
• Maintain process repositories and documentation.
• Collaborate with teams to ensure standardization and process compliance.

Requirements/Qualifications

• Undergraduate or recent graduate in Business Process Management, Business Administration, Information Systems, Industrial Engineering, Management, or a related discipline.
• Basic understanding of business processes and process improvement concepts.
• Familiarity with BPMN 2.0 or process mapping tools (Bizagi Modeler, Visio, etc.) will be an added advantage.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Good analytical and communication skills.
• Willingness to learn and work in a team environment.

Location

Delmege Forsyth & Co. Ltd. 101, Vinayalankara Mawatha, Colombo 10.

How to Apply

Please email your application to careers@delmege.com. Please mention the post you are applying for in the subject line.