CCTV Systems and Administrative Support Specialist

IT Support & Systems·Colombo 14·Posted Jul 16, 2026

IT & Administration Assistant (CCTV)

San Piling (Pvt) Ltd is seeking a dedicated and experienced IT & Administration Assistant (CCTV) to join our team.

Minimum 2-3 years of experience in IT Support, System Administration, CCTV Systems, or a related field.
Proven experience in installing, configuring, maintaining, and troubleshooting CCTV systems, including DVR/NVR and IP Cameras.
Strong knowledge of Windows Operating Systems (Windows 10/11), including installation, configuration, user account management, software installation, and troubleshooting hardware and software issues.
Experience in installing, configuring, and troubleshooting printers, scanners, and other computer peripherals.
Good understanding of LAN/WAN networking, Wi-Fi configuration, TCP/IP, router and switch configuration, and basic network troubleshooting.
Proficiency in Microsoft Office (Word, Excel, Outlook), email configuration, and internet applications.
Experience with system maintenance, data backup, antivirus management, and basic IT security practices.
Basic knowledge of administrative and office management procedures.
Ability to diagnose and resolve IT issues efficiently with minimal supervision.
Strong analytical, problem-solving, communication, and organizational skills.
Ability to work independently, prioritize tasks, and perform effectively under pressure.

Install, configure, monitor, maintain, and troubleshoot CCTV systems and related equipment.
Provide first-line technical support for desktops, laptops, Windows operating systems, printers, scanners, and other IT equipment.
Diagnose and resolve hardware, software, and network-related issues in a timely manner.
Configure and maintain LAN/Wi-Fi networks and provide user support.
Perform routine system maintenance, software updates, and data backup procedures.
Maintain IT asset records, prepare technical reports, and document support activities.
Carry out daily administrative duties, maintain office records, and support general office operations.
Ensure all IT systems and office equipment are operating efficiently and securely.
Respond promptly to technical issues at the Head Office and project sites.