Client Relations Specialist

Role Summary

Shamini Group is a leading Sri Lankan company specializing in the manufacture of high-quality OEM automotive parts. With advanced technology and a commitment to excellence, Shamini Group produces durable and reliable components that meet international standards, serving both local and global markets.

Key Responsibilities

• Act as the central coordination point between Customers and internal departments, including Production, Planning, Quality, Supply Chain, and Procurement.
• Coordinate and welcome company visitors, arrange customer meetings, and manage appointments.
• Manage and process sales orders accurately and promptly.
• Handle customer inquiries, follow-ups, and communications professionally.
• Maintain and organize all sales-related documentation and records systematically.
• Provide documentation and administrative support to the Managing Director.
• Organize sales meetings, prepare accurate minutes, and circulate them to relevant officials.
• Ensure strict confidentiality of management and company information.
• Identify and develop new business opportunities to support company growth.

Requirements/Qualifications

• Diploma or Degree in Business Administration, Marketing, or Merchandising.
• Minimum 2–5 years of experience in merchandising or sales coordination.
• Previous experience in the capacity of Merchandiser would be an advantage.
• Strong written and verbal communication skills.
• Excellent organizational and coordination abilities.
• Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint).
• Ability to work under pressure and meet deadlines.
• Pleasing personality with a professional attitude.
• Comprehensive understanding of sales processes.

Location

Shamini Rubber Industries (Pvt) Ltd, 30/1A, Ramanayaka Mawatha, Hokandara South, Hokandara

Application Details

Send your resume to: gayanwrg@shaminigroup.com