Client Services Specialist

Customer Service & Support·Nugegoda·Posted Jul 13, 2026

Role Summary

As a Customer Relations Coordinator (CRC), you will be the voice that matters, acting as a first responder to ensure quick action and coordination during critical situations while monitoring security systems 24/7.

Key Responsibilities

Monitor alarm and security systems from the Central Monitoring Station.
Handle customer calls, inquiries, and service requests.
Respond to alarms and coordinate with teams for quick action.
Maintain accurate records and ensure top-quality service.

Why Join Penta?

Competitive salary & attractive benefits.
Be part of Sri Lanka’s pioneer in digital security solutions.
Work in a fast-paced, technology-driven environment.
Make a real impact by protecting people, properties, and assets.
Grow your career with a company that values you.
Shift-based opportunity within a diverse and inclusive team.

How to Apply

Send your CV via email to info@pentatech.lk or apply via LinkedIn.