Client Support Associate
Role Summary
Simplytek is a leading consumer electronics showroom based in Colombo 03. We are looking for a dynamic, customer-friendly individual to support our sales team, assist customers, enhance satisfaction, and ensure a smooth shopping experience.
Key Responsibilities
- Greet and welcome customers upon arrival at the showroom.
- Maintain a professional attitude and appearance.
- Respond to all customer inquiries, providing accurate information in a polite and timely manner.
- Monitor and track orders from dispatch to delivery, ensuring timely updates to customers.
- Work closely with the internal team.
- Facilitate smooth communication between customers and the sales team.
Requirements
- Passed GCE O/L Examination.
- School leavers are encouraged to apply; 1 or 2 years of experience in a similar role is an added advantage.
- Proficiency in MS Office is an added advantage.
- Patience and listening skills to respond appropriately and interact positively with customers.
- Excellent communication skills in English (verbal and written); proficiency in Tamil and Sinhala is an added advantage.
- Age below 30 years.
Location
Simplytek, No. 331, Galle Road, Colombo 03.
Salary/Benefits
An attractive package awaits.
How to Apply
If you possess the above requirements, please send your CV with name and contact details of two non-related referees through WhatsApp or email to careers.simplytek@gmail.com with the subject "Customer Service Assistant".
Contact Information
Hotline: +94 705 729 729