Customer Care Executive - Pixel Printmall Private Limited

Key Responsibilities

• Make outbound calls to prospective customers to introduce the company’s products and services.
• Identify customer needs and qualify sales opportunities.
• Generate leads and schedule appointments for the sales team.
• Build and maintain strong relationships with prospective and existing customers.
• Follow up on customer inquiries and maintain regular communication with prospective customers.
• Achieve daily, weekly, and monthly call and lead generation targets.
• Maintain accurate customer records within the CRM system.
• Handle customer inquiries professionally and provide accurate product and service information.
• Work closely with the sales and marketing teams to support business development initiatives.
• Stay updated on the company’s products, services, and market trends.

Requirements

• A diploma or Bachelor's Degree in Business, Marketing, or a related field is an advantage.
• Previous experience in a call centre, telesales, customer service, or business development is preferred.
• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Proficiency in Microsoft Office applications.
• Experience using CRM systems is an added advantage.
• Ability to work independently and as part of a team.
• Target-oriented with a positive attitude and strong work ethic.

Location

Kiribathgoda

How to Apply

Interested candidates are invited to send their CV, expected salary, recent photograph, and contact details to:

• Email: info@pixelprintmall.com
• WhatsApp: 071 660 8844