Contract IT Network Technician

IT TECHNICIAN NETWORK (ON CONTRACT)

Central Bank of Sri Lanka is seeking highly motivated professionals to join its IT Team as an IT Technician Network (On Contract).

The Job/Responsibilities:

• Provide field-level technical support for the bank's network infrastructure, including regional offices to maintain reliable network connectivity.
• Install, configure, and maintain network equipment including routers, switches, access points, and related cabling to support reliable, secure, and efficient network connectivity.
• Troubleshoot and resolve network connectivity issues, through onsite and remote support, by coordinating with external service providers and vendors within defined service levels to minimize service disruptions.
• Assist in network rollouts, upgrades, relocations, and decommissioning activities to support the timely and orderly implementation of network infrastructure changes.
• Support adherence to applicable network security policies and practices, including operational procedures to maintain secure and compliant network operations.
• Maintain accurate and up-to-date records of network assets, configurations, and field activities to support effective maintenance.
• Support disaster recovery, backup continuity, and business continuity initiatives at branch level to maintain network availability.
• Provide general IT support to end users, including troubleshooting hardware, software, and access-related issues, in coordination with the IT Helpdesk when required to maintain operational continuity.
• Provide services on shift basis (7.00 am - 3.00 pm, 3.00 pm - 4.15 pm and 12.30 pm - 08.45 pm).

Required Minimum Qualifications & Experience:

Educational/Professional Qualifications

• Diploma in Information Technology, Networking, Telecommunications, or a related field (NVQ Level 5/SLQF Level 3 or above).

Experience

• Minimum of one (01) year of hands-on experience in network support or field operations.
• Experience in supporting enterprise or multi-site network environments.
• Prior experience to banking or financial services environment will be an added advantage.

Preferred Professional Qualifications

• Networking certifications such as CCNA or equivalent.
• Vendor-specific certifications (Cisco, Fortinet Huawei, etc.) will be an advantage.
• Basic knowledge of IT service management practices (ITIL) is desirable.

Required Skills

• Commitment to Continuous Professional Development.
• Networking and Collaboration.
• Problem Solving.
• Adaptability and Agility.
• Communication skills.

Age

• Below 40 years of age as on 20.10.2026.

Employment:

• On contractual basis for a period of not more than three (03) years.

Remuneration and Other Benefits:

• Negotiable, with EPF and ETF contributions, and medical benefits.