Kanthoruwa

Customer Service and Admin Specialist

Customer Service & Support·Negombo·Posted Jul 15, 2026

Institute of British Examinations (IBE)

Location

IBE Negombo

Role: Administrative, Customer Support Officer

Key Responsibilities

  • Handle customer inquiries via phone, email, and in person.
  • Provide excellent customer service to students, parents, and visitors.
  • Manage office administration and documentation.
  • Coordinate appointments, schedules, and correspondence.
  • Assist with day-to-day office operations and administrative tasks.

Requirements/Qualifications

  • Excellent communication and interpersonal skills.
  • Good computer literacy (MS Office, Email, Internet).
  • Strong organizational and multitasking abilities.
  • Positive attitude and customer-focused approach.
  • Experience in administration or customer service is an advantage.
  • Candidates from Negombo or nearby areas will be given preference.

How to Apply

Send your CV to careers@ibe.lk

Contact: 076 817 1422 / 076 817 1428

Website: www.ibe.lk