Customer Service Lead

Role Summary

Job Title: Call Center Executive

SITREK Security Solutions is a market leader in manpower security services. We are seeking a Call Center Executive to join our team at our Head Office.

Requirements/Qualifications

• Gender: Male
• Age Range: 20 to 30 years
• Educational qualification: Should have passed G.C.E O/L or G.C.E A/L.
• Computer literacy is required.
• Fluency in English and Sinhala is required; ability to speak Tamil is an advantage.
• Prior experience in a Call Center is an advantage.
• School leavers are encouraged to apply.
• Must possess coordination, communication, and problem-solving skills.

Key Responsibilities

• Willingness to work on a roster basis.
• Working hours: 7:00 a.m. to 11:00 p.m. (shift 3:00 p.m. to 11:00 p.m.).

Location

Head Office, SITREK Security Solutions (Pvt) Ltd., No. 15, De Fonseka Place, Colombo 04.

Salary/Benefits

An attractive remuneration package is on offer, which includes medical insurance and welfare benefits.