Officer - Call Center

Company

Union Assurance PLC

Location

Head Office

Role Summary

The selected candidate will be responsible to ensure efficient and effective world-class service to all stakeholders who connect via Hot Line and accomplish all assigned duties and responsible to support the achievement of Department.

Requirements

• Part Qualification in SLIM / CIM / IASL or Diploma in Marketing or Business Management from a recognized University / institute.
• Minimum 02 years experience in Customer Care Management / Front Line / Service Desk / Call Centre Preferred.
• An excellent command of the English & Sinhala language. Fluency in Tamil language will be an added advantage.
• Ability to work under minimum supervision, multi-task and work under pressure.

How to Apply

Send your CVs to Careers@unionassurance.com