Kanthoruwa

Customer Service Representative

Citizens Development Business Finance PLC

Salary
Not disclosed
Job type
Full-time
Work type
On-site
Experience
Any

Ratmalana·Posted Oct 1, 2026

Customer Service Officer

Company: Citizens Development Business Finance PLC

Role Summary

We seek a result-oriented individual with a high degree of motivation, excellent communication skills and ability to work independently. The ideal candidate must be a qualified & talented individual with a can-do attitude, having a sound understanding of the subject matter to make comprehensive decisions, the ability to work as part of a team and possess the determination to succeed in a challenging environment.

Job Profile

  • Providing required services to existing customers and potential customers to expected standards
  • Assisting customers in filling deposit and saving documents and ensuring all documents are accurate and provided to the branch
  • Coordinating with relevant divisions at head office on savings and deposit functions
  • Creating business awareness to attract new customers
  • Accurately handling cash and working on instructions

Qualifications and Experience

  • Between 19 or 22 years
  • 3 passes at the G.C.E. O/L examination and minimum of C passes for English and Mathematics at the G.C.E. O/L examination
  • Excellent communication skills
  • Sports/extracurricular activities will be given due recognition
  • School leavers with positive attitude are encouraged to apply

Benefits

  • Attractive remuneration package with incentive based rewards
  • On-the-job training and career guidance
  • Ability to grow in a fast growing company