Contact Centre Intern - AMANA BANK PLC

Role Summary

Join our Contact Centre to play a vital role in connecting customers with solutions through empathy, efficiency, and expertise.

Key Responsibilities

• Handle inbound calls
• Identify client needs
• Research and resolve issues
• Upsell and cross-sell

Requirements/Qualifications

• Flexible Team Players
• Trilingual Communicators
• Customer-Focused Individuals
• Multi-Taskers
• Tech-Savvy
• Must have passed GCE Ordinary Level and be passionate about pursuing higher education or professional qualifications.
• Part/Full completion of any Certifications/Diplomas would be an added advantage.

Location

Conveniently located in Colombo - 03.

Salary/Benefits

• Work any 5 days of the week, in 8-hour shifts.
• Enjoy additional allowances for weekend and holiday shifts.
• Earn financial benefits based on call quality and quantity.

How to Apply: Send your CV to careers@amana.lk indicating the position applied for in the subject line. Only shortlisted candidates will be notified.