Data Entry Clerk
Data Entry Operator
Company: Aiken (Pvt.) Ltd.
We are looking for a detail-oriented and organized Data Entry Operator to strengthen our Air Conditioning Department. The successful candidate will be responsible for accurately entering and updating customer, service, installation, maintenance, and warranty information while maintaining proper records and documentation.
Key Responsibilities
- Accurately enter and update customer, service, installation, and maintenance details into company systems.
- Maintain records of AC service requests, job cards, quotations, invoices, and warranty information.
- Verify data accuracy and ensure all records are complete and up to date.
- Prepare and update daily, weekly, and monthly reports using Excel or other company systems.
- Coordinate with the Call Center, Service, Sales, and Technical Teams regarding customer and service information.
- Update technician job status, service completion details, and follow-up requirements.
- Organize and maintain digital and physical documents related to the Air Conditioning Department.
- Handle confidential customer and company information responsibly and maintain a high level of accuracy.
Requirements
- Good typing speed with high accuracy and attention to detail.
- Basic knowledge of MS Office, Excel, and Word.
- Good communication skills in Sinhala & English; Tamil is an added advantage.
- Ability to accurately enter and maintain large volumes of data.
- Good organizational and time-management skills.
- Ability to work under pressure and meet deadlines.
- Previous experience in Data Entry, Administration, or the Air Conditioning/Service industry will be an added advantage.
- Positive attitude, reliability, and ability to work effectively as part of a team.
How to Apply
Send your CV to: hr@aiken.com.lk
Please indicate the post applied for in the subject line of your email.