Assistant Branch Manager - Galle Branch

Company

DFCC Bank

Requirements

• Approximately 10 years of relevant experience in Branch Banking.
• Full or part professional qualifications acceptable to the bank.
• Attentive to detail with a fair knowledge of branch operations.
• Good interpersonal and communication skills.

Key Responsibilities

• Support the Branch Manager in tasks such as managing temporary excesses, handling non-performing assets (NPAs), and achieving performance targets.
• Manage credit operations, including loan application processing, creditworthiness assessment, and ensuring policy compliance.
• Ensure compliance with regulatory policies and guidelines to mitigate risks.
• Assist in general administration, including facility maintenance, procurement, and staff scheduling.
• Maintain cash holdings within insurance limits and ensure adequate liquidity.
• Ensure excellent customer service and resolve queries/complaints.
• Implement strategies to improve operational efficiency and optimize resources.
• Support staff development through training, coaching, and mentoring.
• Collaborate with departments to address operational challenges and achieve branch objectives.
• Prepare regular reports on branch operations, performance metrics, and compliance status.

Application Instructions

Please apply via e-mail by sending an updated resume or a DFCC Bank application form (available on the website) to recruit@dfccbank.com with the post applied for in the subject line by 26 July 2026.

Location

Galle Branch