Deputy Head of Business

Deputy Business Head

Company: Expolanka Freight (Pvt) Ltd

The Deputy Business Head serves as the second-in-command at the site and plays a pivotal role in ensuring operational excellence and strategic alignment with organizational objectives. The position is entrusted with providing leadership support to the Business Head, overseeing the smooth execution of day-to-day operations, and ensuring compliance with company standards, policies, and regulatory requirements. This role requires close coordination with multiple departments and stakeholders to drive efficiency, optimize resources, and achieve site-level business goals.

Location: Colombo - Sri Lanka

Candidate Skills & Experience:

• Bachelor's degree or equivalent professional qualification in a relevant field, with strong academic credentials.
• A minimum of 1 year of proven, hands-on experience in a specialized role directly related to 3PL operations, business development, or customer management.
• At least 5 years of overall professional experience, with demonstrated ability to deliver results in complex and dynamic environments.
• Proven leadership in managing high-performing teams with strong communication and stakeholder management skills.
• Strong analytical and strategic thinking skills, with the ability to provide valuable insights and actionable recommendations to senior leadership.
• In-depth knowledge of site administration, operational management, customer management, change management, strategy implementation, and strategic planning.
• Advanced problem-solving and decision-making abilities, with a strong focus on driving operational excellence and business growth.
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to build and maintain strong professional relationships across all levels of the organization.
• High level of proficiency in Microsoft Office applications and reporting tools, with familiarity in strategic planning, budgeting, and performance monitoring systems.
• A results-driven professional with resilience, adaptability, and foresight to manage challenges and deliver sustained business outcomes.

Responsibilities of the position:

• Assist the Site Head in the overall management and governance of logistics operations, ensuring seamless coordination and execution of business activities.
• Provide strategic insights, data-driven recommendations, and operational support to enhance site performance and achieve financial, operational, and customer service goals.
• Contribute to annual budgeting and cost monitoring, ensuring efficiency and alignment with company objectives.
• Maintain positive interactions with customers.
• Lead, supervise, and mentor executives and non-executives to ensure delivery of departmental targets while fostering a culture of accountability and continuous improvement.
• Collaborate effectively with internal stakeholders such as Marketing, Finance, and HR, to maintain optimal customer experience and satisfaction.
• Uphold strict adherence to company policies, safety standards, and operational procedures, while ensuring compliance with regulatory requirements.
• Monitor site performance through regular reviews, audits, and performance evaluations, implementing corrective measures where required.
• Drive talent development by coaching and mentoring subordinates to enhance their professional growth and career progression.

Please send your résumé to careers-ika@efl.global with details of two non-related referees within 7 days.