Digital Production Coordinator

Digital Production Coordinator

Company: U.S. Embassy in Sri Lanka

The U.S. Embassy in Sri Lanka is seeking eligible and qualified applicants to serve as the Digital Production Coordinator in the Public Diplomacy Office.

Role Summary

The selected candidate will serve as the Digital Production Coordinator (DPC) responsible for the production of all visual and multimedia elements of mission public engagement, including the design, creation, and acquisition of customized visual and multimedia content that is disseminated online, in person, or via traditional broadcast channels. The DPC creates compelling visuals for all Mission outreach materials by assessing visual aspects of the Sri Lankan media environment, public preferences for visual content formats and dissemination channels, and the impact of Mission visual materials.

Qualifications Required

• Education: An associate's degree or two years of full-time university studies in Design, Advertising, Mass Communications, Fine Arts, or Information Technology is required. (Candidate must attach relevant educational certificates).
• Prior Work Experience: Three years of experience is required in Digital Marketing, Advertising, Media or Mass Communications, including design or multimedia content creation. Must have experience with industry-standard desktop and mobile applications used to create edit and video, photography, graphics, and other digital content. (Note: Candidates will be required to have provide samples of original work/digital work experience competence). (Candidate must attach copies of relevant service/work experience certificates).
• Language Proficiency:
  • English - Must be fluent in speaking, reading and writing (This will be tested).
  • Sinhala or Tamil - Must be fluent in speaking, reading and writing.
• Job Knowledge: Must have strong creative skills and detailed knowledge of audio and video production, graphic design, and other visual content creation.
• Skills & Abilities:
  • Analytic Skills - Must be able to perceive the emergence of new audience preferences and trends in information consumption and visual multimedia norms in order to produce targeted digital and traditional visual content in support of Mission external engagement.
  • Communication and Interpersonal Skills - Must have excellent, documented visual storytelling, and written, oral communication skills to create and assist visual, audio, and printed material for dissemination in English and Sinhala or Tamil. Must have strong interpersonal skills to maintain Mission-wide collaboration on the creation of visual and multimedia content in support of Mission public engagement. Must have excellent customer relations, interpersonal, and cross-cultural communication skills. Must be able to tailor communications to fit formal situations and different ethnic, religious, and linguistic cultures. Must be able to speak publicly and interpret between English and Sinhala or Tamil for discussions of content production.
  • Management Skills - Must be able to identify and, resolve or help in solving, problems with use of visual and multimedia content in online or traditional public engagement. Must be able to plan, prioritize, and manage multiple projects, including planning, instruction, or advocacy campaigns, and be mission-sensitive in communication with the Strategic Content Coordination (SCC) team.
  • Technical Skills - Must have detailed knowledge of multiple formats, digital tools, and platforms for visual content creation, editing (audio, video, multimedia), and distribution through traditional and digital channels. Must be able to create and use video and video sharing sites, podcast creation tools, and video and other digital products; must be able to work with webmasters, gaming, information technologies, content, and other interactive multimedia platforms. Must be highly skilled in the use of digital software and editing tools, content databases, and reporting tools. Must be familiar with audience analysis and analytics tools (e.g., Hootsuite, Google Analytics, Meta Business Suite