Kanthoruwa

Digital Service Team Lead

Customer Service & Support·Colombo 2·Posted Jul 14, 2026

Micronet Global Services (Pvt) Ltd

Role Summary

Designation: Digital Service Associates - Supervisor

Join our team and grow your career in the digital banking sector. Both males and females can apply.

Key Responsibilities

  • Supervise Digital Service Associates in assigned locations.
  • Monitor branch performance and achieve digital banking targets.
  • Train and motivate team members.
  • Coordinate with branch management and support customer service operations.
  • Prepare daily and monthly performance reports.

Requirements

  • Minimum 1-2 years of experience in banking, sales, or team supervision.
  • Strong leadership and communication skills.
  • Ability to travel between branch locations.
  • Good knowledge of digital banking services and mobile applications.
  • Proficiency in MS Office and reporting tools.

Salary and Benefits

  • Attractive salary + Travelling allowance.
  • Career development opportunities in the banking and digital services sector.
  • Training and leadership development programs.

Location

Colombo 02 & Branch Locations

Apply Now

Email: mkt1@micronetglobal.net

Phone: 074 140 1792