Director of Operations for Corporate and Hotel Facilities

Operations Manager - Head Office & Hotel Operations

Location: Dehiwala & Nuwara Eliya, Sri Lanka

Role Summary

We are seeking an experienced and results-oriented Operations Manager to oversee the operations of our 4-Star Luxury Hotel in Nuwara Eliya while coordinating with our Head Office in Dehiwala. The role requires regular travel to Nuwara Eliya (2–3 days per week).

Key Responsibilities

• Oversee the operations of the Head Office and hotel.
• Supervise all hotel departments to ensure efficient operations and high service standards.
• Monitor budgets, operational costs, inventory, and overall financial performance.
• Support sales, marketing, and revenue growth initiatives.
• Ensure compliance with company policies and hospitality standards.
• Lead, motivate, and develop departmental teams.
• Prepare operational reports and recommend process improvements.

Requirements

• Professional Qualification in Hotel Management, Hospitality Management, Business Administration, or a related field.
• Minimum 10–15 years' experience in hotel operations, including 3 years in a managerial role in a 4-star or 5-star hotel.
• Strong leadership, communication, and operational management skills.
• Good knowledge of hotel operations and financial controls.
• Computer literacy and proficiency in hotel management systems will be an added advantage.
• Excellent command of English. Knowledge of Sinhala and Tamil will be an added advantage.
• Willingness to travel regularly between Dehiwala and Nuwara Eliya.

Salary/Benefits

• An attractive remuneration package commensurate with qualifications and experience.

Interested candidates are invited to forward their complete CV, including contact details of two non-related referees, to hhne2021@gmail.com within 07 days of this advertisement. Only shortlisted candidates will be contacted.