Director of Sales and Operations - Pharmaceutical
Company: GlobalSync Solutions (Pvt) Ltd
Role: Head of Sales & Operations – Pharmaceutical
Summary: A reputed pharmaceutical organization based in Sri Lanka.
Key Responsibilities:
- Lead the overall Sales and Operational functions to achieve business growth, profitability, and operational excellence.
- Develop and execute sales strategies, annual operating plans, budgets, and business growth initiatives.
- Drive revenue growth, market expansion, customer acquisition, and key account development across relevant pharmaceutical channels.
- Oversee day-to-day operational activities to ensure efficient product availability, distribution, service delivery, and customer satisfaction.
- Work closely with Supply Chain, Warehouse, Procurement, Finance, Quality, Production, and Regulatory teams to ensure smooth business operations.
- Monitor sales performance, market trends, competitor activities, pricing, customer requirements, and commercial opportunities.
- Establish and monitor sales and operational KPIs, taking corrective actions where necessary.
- Strengthen relationships with distributors, healthcare institutions, pharmacies, key customers, and other business partners.
- Ensure effective demand planning, inventory availability, order fulfillment, and distribution coordination.
- Lead commercial negotiations, pricing strategies, contracts, and customer agreements in line with company objectives.
- Ensure all sales and operational activities comply with pharmaceutical regulations, company policies, SOPs, and quality standards.
Requirements:
- Bachelor's Degree in Business Management, Marketing, Pharmacy, Science, Supply Chain, Operations Management, or a related discipline.
- MBA or postgraduate qualification will be an added advantage.
- Strong senior-level experience within the pharmaceutical industry is mandatory.
- Only candidates with pharmaceutical industry experience will be considered.
- Proven experience in managing sales, commercial, distribution, and operational functions.
- Strong understanding of pharmaceutical sales channels, distribution networks, customer management, and market dynamics.
- Demonstrated ability to drive revenue growth, profitability, operational efficiency, and team performance.
- Strong leadership, commercial acumen, negotiation, analytical, and decision-making skills.
- Excellent stakeholder management and communication capabilities.
Location:
Colombo, Sir Lanka
Compensation & Benefits:
- Competitive salary package
- Medical insurance coverage for the employee and family