Enterprise Mobility and Data Capture Sales Representative

Internal Sales Executive - Data Capture & Enterprise Mobility Solutions

Crosspoint Business Solutions (Pvt) Ltd is a leading provider of innovative Auto ID and Digital Transformation solutions. We are looking for enthusiastic and customer-focused individuals to join our team.

Role Summary

We are seeking a motivated and organized Internal Sales Executive to support our sales team by managing customer inquiries, preparing quotations, coordinating sales activities, and building strong customer relationships.

Key Responsibilities

• Respond promptly to customer inquiries via telephone, email, and other communication channels.
• Prepare accurate quotations, proposals, and sales documentation.
• Follow up on quotations and convert opportunities into sales.
• Coordinate with suppliers and internal departments to ensure timely delivery of customer requirements.
• Build and maintain strong relationships with existing customers.
• Identify opportunities to up-sell and cross-sell products and solutions.
• Maintain accurate customer records and sales activities using CRM systems.
• Assist the Sales Managers in managing customer accounts and sales opportunities.
• Prepare regular sales reports and update sales forecasts.
• Ensure high levels of customer satisfaction through excellent service and timely communication.

Requirements

• Diploma or Certificate in Marketing, Business Management, ICT, or a related field is preferable.
• Minimum 1–2 years' experience in sales coordination, customer service, internal sales, or ICT-related sales.
• Good understanding of ICT products and enterprise technology solutions will be an added advantage.
• Excellent communication and customer relationship skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications; experience with CRM software is an advantage.
• Positive attitude with a willingness to learn and grow.

Salary/Benefits

• Competitive salary with an attractive performance incentive scheme.
• Opportunities for professional growth and career advancement.
• Comprehensive training on leading enterprise technology solutions.
• Exposure to globally recognized technology brands.
• A friendly, dynamic, and collaborative working environment.