Examination Officer

Officer - Examinations

Chartered Institute of Personnel Management Sri Lanka (CIPM), the leader in HRM and professional HR education in Sri Lanka, invites applications from qualified, motivated, and service-oriented individuals for the position of Officer – Examinations (Programmes & Learner Services).

Key Responsibilities

• Manage assessment calendars, liaison with examiners on assessments and examinations.
• Manage student inquiries, complaints and requests, ensuring timely professional responses.
• Receive and track requests for resitting of examinations, resubmissions, corrections, etc.
• Maintain accurate examination records, student data, tracking documentation, Coordinate with the Examinations team, processing of learner requests etc.
• Timely communication of assessment-related information.
• Comply with CIPM examination procedures, quality standards, academic integrity and confidentiality of work.
• Support continuous improvement and undertake examination and learner-service duties.

Candidate Profile

• A Degree, Diploma or relevant professional qualification from a recognized university/institution.
• A qualification in education, Previous experience in examinations, academic administration, professional education or learner services would be an advantage.
• Strong IT skills, particularly in MS Office, databases and LMS platforms.
• Excellent command of English and Sinhala; proficiency in Tamil would be an added advantage.
• Strong organisational, communication and interpersonal skills with high attention to detail.
• Ability to work under deadlines and manage multiple priorities effectively.
• High level of integrity, confidentiality, accountability and learner orientation.

Salary/Benefits

Remuneration for the above position is negotiated and will be commensurate with qualifications and experience.

Interested applicants please forward your CV with the relevant contact information of two non-related referees to careers@cipmlk.org or to the following address within 14 days. Please include the position applied for in the subject line of the e-mail or on the top hand corner of the envelope.