Field Service Specialist
Lucenxia Lanka Private Limited
Service Technician
Role Summary
Lucenxia Lanka Private Limited is a pioneering company specializing in home-based Automated Peritoneal Dialysis (APD), and we're looking for dynamic individuals to join us as Service Technicians.
Key Responsibilities
- Responsible in equipment maintenance & installation projects
- To provide prompt & comprehensive technical services such as repairs/ troubleshoot, warranty service, service contracts, maintenance plans and calibration/verification services
- Perform Incoming Quality Checks for all machines
- Assist in Machine Specific Testing for the machine Continuous Improvement Program
- Dealing with complaints in terms of technical support
- Working closely with clinical team to validate and overcome any support issue
- Provide feedback to Engineering department personnel as and when the need arises
- Assist in process improvement and stability
Requirements/Qualifications
- At least a recognized diploma in Engineering, preferably in Electronic / Mechanical / Mechatronic or equivalent
- Possess a good sense of responsibility, self-disciplined, team player & passionate to work with different levels of people
- Independent and self-motivated with initiative and good communication skills
- An excellent observer, able to capture the problem instantly and rectify it
- Willing to work irregular hours if required
- Should have Driving license and willing to travel island wide
Application Details
Interested candidates, please submit a complete resume on or before 31st July 2026 with a recent photograph, expected salary, and contact email & telephone number to: peoplesl@lucenxia.com (Only shortlisted candidates will be notified)
Location
51/4A, Ward Place, Colombo 07