Finance Operations Specialist
Executive - Finance Operations (US Calendar - UK Shift)
Company: H Connect International (Pvt) Ltd
Role Summary
H Connect International is a leading global Business Process Management (BPM) and outsourcing company. We provide professionals with opportunities to work in diverse, international environments and develop future-ready skills within an inclusive and collaborative culture.
Key Responsibilities
- Manage the end-to-end Accounts Receivable (AR) cycle, including invoicing, collections, cash application, and receipt allocation.
- Monitor customer accounts to ensure timely collections and proactively follow up on overdue balances.
- Prepare, review, and analyze AR aging reports, highlighting collection risks, payment trends, and key outstanding issues.
- Perform customer account reconciliations and investigate discrepancies to ensure accuracy of financial records.
- Liaise with internal departments and external clients to resolve billing queries, disputes, and payment-related concerns.
- Ensure accurate and timely posting of receipts, adjustments, credit notes, and journal entries.
- Maintain organized documentation and audit-ready records in compliance with company policies.
- Support month-end and year-end closing activities related to Accounts Receivable.
- Contribute to process improvements and collection efficiency initiatives.
- Ensure compliance with organizational policies, financial procedures, and reporting standards.
Requirements
- Bachelor’s degree in Finance, Accounting, or a related field, or a professional qualification such as CA Sri Lanka, CIMA, ACCA, CPA, CMA, or AAT.
- Minimum 3 years of relevant experience, including at least 2 years in Accounts Receivable, preferably within a BPO/outsourcing environment or the apparel/garment industry.
- Strong knowledge of AR processes, including invoicing, collections, reconciliations, credit control, and dispute resolution.
- Hands-on experience with ERP systems such as SAP, Oracle, or similar accounting platforms.
- Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and reporting functions.
- Ability to analyze aging reports, identify payment patterns, resolve discrepancies, and improve collection performance.
- Excellent written and verbal communication skills in English with the ability to engage effectively with overseas clients and stakeholders.
- Strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, deadline-driven environment.