A reputed company in the hospitality industry is seeking enthusiastic and service-oriented individuals to join our growing team.

Front Office Executive

Role Overview

Serve as the first point of contact for guests by providing a warm welcome, managing front office operations, and ensuring a smooth and professional guest experience from check-in to check-out.

Key Responsibilities

• Welcome guests and handle check-ins and check-outs efficiently.
• Manage reservations and respond to guest inquiries.
• Answer telephone calls and direct them appropriately.
• Maintain accurate guest records and process payments.
• Provide excellent customer service and resolve guest concerns professionally.

Requirements/Qualifications

• At least 5 years of experience in a similar role.
• Experience using Taurus PMS is an added advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in Microsoft Office.
• Well-groomed, organized, and customer-focused.

Salary/Benefits

All-inclusive remuneration package of LKR 100,000 (inclusive of service charge) with accommodation provided.

We expect candidates to be able to join immediately.

WhatsApp your CV to: +94 77 744 9443

Please mention the position you are applying for when submitting your application.