Front Desk Coordinator
Receptionist
Company: Evergreen Shipping Agency Lanka (Pvt) Ltd. (Hemas Mobility)
Key Responsibilities
- Act as the first point of contact for visitors, customers, and callers.
- Greet walk-in customers and direct enquiries to relevant departments.
- Answer, screen, and route telephone calls promptly.
- Coordinate courier services for receiving and dispatching documents and packages.
- Manage container deposit refunds and ensure accurate record updates.
- Prepare and follow up on vessel arrival notices.
- Ensure timely distribution of invoices, mail, and documentation.
- Provide administrative support and assist in organizing internal events.
Requirements/Qualifications
- Minimum 1 year of experience in a receptionist or front desk role (Shipping/Logistics exposure preferred).
- G.C.E. A/L qualification or equivalent.
- Basic computer literacy (MS Word, email, and office systems).
- Strong communication and customer service skills.
- Good coordination, attention to detail, and time management abilities.
- Pleasant personality with a professional and customer-centric attitude.
- Ability to work as a team player in a fast-paced environment.
Application Process
Interested candidates should send their CV to careers.transportation@hemas.com, mentioning "Receptionist" in the subject line within 7 days of this advertisement.
Location
Human Resources Department, Evergreen Shipping Agency Lanka (Pvt) Ltd., Level 09, ‘Parkland’, No.33, Park Street, Colombo 2.