Front Office Coordinator

Company: Asia Pacific Institute of Information Technology

Front Office Coordinator

The Asia Pacific Institute of Information Technology (APIIT) Sri Lanka is a higher education institution with a commitment to transforming the lives of students by setting new standards for education that focus on academic excellence as well as personal development and growth.

Key Responsibilities:

• Welcome and assist students, visitors, parents, and stakeholders in a professional and friendly manner.
• Manage the reception area and ensure a positive first impression of the campus.
• Handle incoming telephone calls, emails, and inquiries promptly and accurately.
• Maintain visitor records, courier and mail handling, and other front office administration.
• Provide administrative support, including data entry, document preparation, and filing.
• Coordinate meeting room bookings and support internal departments as required.
• Assist in organizing campus events, seminars, and other operational activities.

Personal Profile:

• Diploma or equivalent qualification in Business Administration, Marketing, or a related discipline.
• Previous experience in reception, customer service, or administration will be an added advantage.
• Fresh school leavers who are passionate about building a career at APIIT are encouraged to apply.
• Excellent communication and interpersonal skills with a customer-service mindset.
• Pleasant personality with confidence and a professional appearance.
• Strong organizational, coordination, and multitasking abilities.
• Proficiency in Microsoft Office applications and general IT skills.
• A proactive team player with excellent attention to detail and problem-solving skills.

Successful candidates can look forward to an attractive remuneration package commensurate with qualifications and experience.