Front Office Executive / Assistant Office Manager
Grand Serendib Hotel - Kandy
- Salary
- Not disclosed
- Job type
- Full-time
- Work type
- On-site
- Experience
- Executive
Kandy·Posted Sep 30, 2026
Assistant Front Office Manager / Front Office Executive
Company: Grand Serendib Hotel - Kandy
Key Responsibilities
- Lead the Team: Supervise, train, and schedule front desk staff.
- Manage Operations: Oversee check-ins/outs, room assignments, and daily audits.
- Elevate Guest Experience: Resolve guest escalations smoothly and welcome VIPs.
- Drive Revenue: Promote hotel upsell programs and maximize room occupancy.
What We Are Looking For:
- Experience: 2+ years in hotel front office roles, with 1+ years as a supervisor.
- Tech skills: Proficiency with Property Management Systems like [Opera / Tauras ].
- Soft Skills: Calm under pressure, sharp problem-solving, and great communication.
- Flexibility: Open to working varied shifts, including weekends and holidays.
If you believe you are the ideal candidate that we are looking for, Please forward your CV within 14 days of this advertisement to: hr@grandserendibhotel.com
Preferred candidates around Kandy area
#12, Mahamaya Mawatha, Kandy
www.grandserendibhotel.com