Full-Time Sales and Reservation Executive

Sales & Reservation Executive (Full Time)

Company: Ravana Garden (Pvt) Ltd

Ravana Garden, a renowned sustainable luxury boutique hotel, is seeking a dedicated and enthusiastic Sales & Reservation Executive to join our team. If you have a passion for hospitality, excellent communication skills and a desire to grow in a dynamic environment, we would love to hear from you!

Key Responsibilities

• Handle incoming inquiries and reservations through phone, email and online channels.
• Convert inquiries into confirmed bookings and maximize room occupancy.
• Work closely with the reservations, front office and sales teams to ensure smooth operations.
• Provide accurate information about room rates, availability, and hotel services.
• Maintain guest records and update the hotel's reservation system (PMS/OTA).
• Follow up with guests before arrival and ensure a high level of guest satisfaction.
• Support the sales team with promotional activities and market outreach (where required).
• Conduct travel agencies and visiting to build and maintain strong business relationships.

Qualifications & Experience

• Minimum 1 year of experience in a similar role (hotel or travel industry is preferred).
• Excellent communication and interpersonal skills.
• Good command of English (spoken and written).
• Basic knowledge of reservation systems / OTAs is an advantage.
• Ability to work under pressure and handle multiple tasks.
• A positive attitude, professional appearance and team spirit.

What We Offer

• Competitive salary and attractive incentive scheme.
• Opportunities for career growth and development.
• A supportive and friendly work environment.
• Staff meals and other benefits.

How to Apply

Please send your CV to careers@ravanagarden.com or contact us at 0774437191 with details of 2 non-related referees to reach us within 10 days.

Location: Ravana Garden Sustainable Boutique Hotel, Velipatanvilla Road, Ronacamba, Ambalantota