Kanthoruwa
Hospitality & TourismFull-timeOn-siteMid-level

Guest Experience and Costume Associate

Front Desk & Guest Services·Ella·Posted Aug 12, 2026

Costume & Guest Experience Associate

Ella Swing - Ella

This role involves assisting guests with costume selection and styling, coordinating makeup services, and delivering outstanding customer service to ensure every visitor enjoys a seamless and memorable experience. Join Vella Adventures Private Limited and play a key role in creating exceptional guest experiences at the world-famous Ella Swing.

Key Responsibilities

  • Assist guests with costume selection, dressing, and styling.
  • Provide basic makeup and grooming assistance to guests.
  • Ensure costumes and accessories are well maintained, clean, and organized.
  • Welcome and assist guests in a professional and friendly manner.
  • Handle cashier duties and process payment transactions accurately.
  • Promote and upsell the company's products and services.
  • Respond to guest inquiries and resolve concerns promptly and professionally.
  • Maintain exceptional customer service standards at all times.

Interested candidates are requested to email their CV to careers@flyingravana.com with the subject line "Costume & Guest Experience Associate". Only shortlisted candidates will be contacted for interviews.