Kanthoruwa

Guest Relations Executive

Ella Flower Garden Resort (Pvt) Ltd

Salary
Not disclosed
Job type
Full-time
Work type
On-site
Experience
Executive

Ella·Posted Sep 22, 2026

Guest Relation Executive & Guest Relation Officer

We are looking for enthusiastic, friendly and service-oriented individuals to join our Guest Relations team at Ella Flower Garden Resort.

Key Responsibilities

  • Welcome and assist guests with a warm and friendly attitude
  • Handle guest inquiries, requests and complaints professionally
  • Provide accurate information about the resort and local area
  • Coordinate with other departments to ensure guest satisfaction
  • Maintain guest records and follow up for special requests
  • Create memorable experiences for our valued guests

What We Offer

  • Competitive salary
  • Accommodation
  • Staff meals
  • Professional development opportunities
  • Friendly and supportive work environment
  • Opportunity to grow with our team

Key Requirements

  • Minimum 1-year of experience in a similar role (hotel or resort preferred)
  • Good communication and interpersonal skills
  • Positive attitude and a passion for hospitality
  • Ability to work under pressure and meet deadlines
  • Team player with a customer-focused mindset

Apply Now

Send your CV with a recent photo to: ellaflowergarden.hr2@gmail.com