Customer Service Staff - Hindi Language Speaker

Key Responsibilities

• Handling and replying to customer inquiries through email, phone, and live clients.
• Maintaining customer relations.
• Providing feedback to Supervisor/Head on customer’s needs/feedback.
• Preparing and generating reports relating to customer queries.
• Researching into customers’ queries/concerns into the systems.
• Performing all other tasks/responsibilities as required.

Requirements

• Candidate must possess at least a Bachelor’s Degree in any field.
• 1-2 years of work experience in customer service (including online support via live chat) is strongly considered; fresh graduates are welcome to apply.
• Excellent communication in other Asian or European languages is an advantage.
• Knowledgeable in the use of email, live chat, and other online communication tools.
• Highly organized, self-motivated, and able to work independently or with a team.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Native Hindi language speaker with above-average English language skills.

Contact Information

Email: talent@keyworthprime.com