Housekeeping Desk Coordinator

Role Summary

One Galle Face is looking for a results-oriented, passionate individual with a "can do" attitude to join our team as a Housekeeping Desk Coordinator.

Key Responsibilities

• Handling Lost & Found items and maintaining accurate records.
• Managing and resolving guest complaints related to housekeeping.
• Preparing and maintaining staff rosters, attendance, leave, and off-day schedules.
• Managing housekeeping stock, including chemicals, cleaning equipment, and consumable items.
• Receiving housekeeping supplies and verifying quantities and quality against purchase orders and delivery notes.
• Handling supplier invoices and coordinating invoice processing with the Finance/Purchasing departments.
• Monitoring inventory levels and raising stock requisitions when required.
• Ensuring the safe storage and proper handling of cleaning chemicals.
• Coordinating with housekeeping supervisors and other departments to ensure smooth daily operations.
• Preparing housekeeping reports and maintaining operational records.

Requirements/Qualifications

• Previous experience in housekeeping administrating and coordination or customer service.
• Excellent communication and interpersonal skills.
• Professional in Microsoft Word, Excel & Outlook application skills.
• Strong organizational record keeping skill.
• Flexibility to work shifts, including public holidays and weekends.
• Good command of spoken and written English.

Application Instructions

Please email your detailed Curriculum Vitae together with the names & contact details of two non-related referees to careers.ogf@shangri-la.com on or before 22nd July. Please indicate 'Job title' on the subject line of the email.