HR Operations Specialist

Executive - Human Resources Operations

H Connect International (A Hirdaramani Group Venture) is a leading global Business Process Management (BPM) and outsourcing company, delivering a broad range of services across Finance & Accounting, Customer Services, Procurement, Analytics, and Technology solutions to clients worldwide.

Key Responsibilities

• Manage the end-to-end employee lifecycle, including onboarding, confirmations, transfers, promotions, and offboarding.
• Maintain and update employee records, HR databases, and personnel files while ensuring data accuracy and confidentiality.
• Prepare HR-related letters and documentation, including employment contracts, confirmation letters, warning letters, and experience letters.
• Coordinate and administer employee attendance, leave management, and other HR operational processes.
• Support payroll by ensuring accurate employee information, attendance, leave, and other payroll inputs are submitted on time.
• Ensure compliance with company policies, labour laws, and internal HR procedures.
• Handle employee queries related to HR policies, benefits, and employment matters.
• Coordinate employee engagement activities, wellness initiatives, and internal HR events.
• Assist in implementing and improving HR policies, SOPs, and operational processes.
• Prepare HR reports, dashboards, and employee-related analytics for management.
• Support performance management activities, including probation reviews and annual performance appraisal processes.
• Coordinate training schedules and maintain employee training records.
• Work closely with department managers to ensure smooth HR operations across the organization.
• Assist in HR audits and ensure all employee documentation is audit-ready.
• Perform other HR operational and administrative duties as assigned.

Requirements

• Bachelor's degree or professional qualification in Human Resource Management, Business Administration, or a related field.
• Minimum 3 years of relevant experience, preferably within a BPO/outsourcing environment.
• Strong knowledge of HR operations, employee lifecycle management, and HR best practices.
• Experience handling payroll inputs, attendance, and leave administration will be an advantage.
• Experience using HRIS or HR management systems is preferred.
• Strong organizational and time management skills with excellent attention to detail.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive employee information professionally.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• A proactive, team-oriented individual with a positive attitude and strong interpersonal skills.

We pride ourselves in being an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.