IT Administrator and Digitalization

Company: T&G Lanka (Pvt) Ltd

Location: Free Trade Zone, Katunayake - 11420, Sri Lanka

Job Vacancy: IT Administrator & Digitalisation

Foreign owned Electronic / Engineering Company manufacturing Fibre Optic / Copper cable systems and precision components for export, requires a IT Administrator & Digitalisation.

The Ideal candidate should enjoy reading Microsoft knowledge base articles related to the subject while creating and working with a plan.

The candidates' responsibilities will be as follows, but not limited to:

• Administer M365 and D365BC by leveraging expertise to effectively address user issues and optimize workflows.
• Collaborate with stakeholders to gather and analyse business requirements and translate them into technical solutions within M365 and D365BC.
• Provide end-user support, troubleshooting issues & resolve technical problems related to D365BC & M365.
• Maintaining D365BC Change requests, records, IT inventory & conducting monthly "IT skills upgrade training".
• Minor Customization to D365BC modules to meet specific business needs, including workflows, forms, reports, and dashboards.
• Be the focal point for ERP consultants & new company D365BC implementation.
• Maintain user PCs and provide IT helpdesk functionality to users.
• Administer Router, Firewall, Switches, WiFi APs, PABX, CCTV, UPSs and Fingerprint readers.
• Deploy, configure, troubleshoot Servers, PCs, and Network.

Candidates' Essential Criteria:

• Part/Qualified IT related degree or diploma.
• Sound networking knowledge (VLAN, DNS, DHCP, VPN, etc..).
• Capable of fluently speaking and writing in English.
• Excellent problem-solving skills and ability to troubleshoot technical issues.
• Minimum of 2 years of experience in working with Microsoft D365, M365, Windows 10/11.

The candidate will be willing to work out-of-office hours when needed to prevent any downtime during office hours.

Candidates' Non-essential Criteria (Added advantage):

• Experience administering an on-prem active directory domain environment and ESET on-prem.
• Certifications or part certifications in Windows server 20xx and/or Microsoft 365.
• Background in cybersecurity and understanding of modern authentication protocols.
• Experience using Power BI for data visualization and analysis, including creating interactive dashboards and generating reports.

The candidate will report to Director – Business Development

Forward Your Curriculum Vitae via E-mail: careers@tglanka.lk