IT Support Assistant

Executive Assistance·Colombo 7·Posted Aug 14, 2026

IT Assistant

Full Time, Colombo

We are seeking a proactive and tech-savvy IT Assistant to provide day-to-day technical support across Vella. The role involves troubleshooting user issues, maintaining hardware and software, and supporting the smooth operation of IT systems. Ideal for a problem-solver with a keen interest in technology.

KEY RESPONSIBILITIES:

Provide timely technical support and resolve day-to-day IT issues.
Set up, maintain, and troubleshoot PCs, laptops, printers, and other IT equipment.
Install, configure, and update software applications.
Monitor and maintain Wi-Fi and LAN networks.
Maintain accurate IT asset records and inventory.
Monitor system backups and support basic IT security measures.

REQUIRED QUALIFICATIONS:

Diploma in IT, Computer Science, or a related field.
Minimum 6 months of relevant experience.
Proficiency in Windows 10/11, macOS, and basic server environments.
Good knowledge of LAN, WAN, networking, and Windows environments.
Strong communication and user support skills.
Excellent problem-solving skills with a proactive and adaptable approach.

WHY JOIN US:

Opportunities for professional growth and skill development.
Exposure to diverse technologies and IT systems.
A collaborative and supportive work environment.

Interested candidates are requested to email their CV and Personal Portfolio to careers@vellaglobal.com with the subject line "IT Assistant."