System Support Assistant

Company: Shanti Adventure Tour (Pvt) Ltd

Role Summary

The System Support Assistant will maintain internal systems (CRM, ERP, etc.), support data entry tasks, and contribute to sustainability-related work. This role reports to the Chief Technology Officer and is suitable for undergraduates, diploma/degree holders in IT-related fields, school leavers, and interns.

Key Responsibilities

• Assist in maintaining and updating internal systems (CRM, ERP, etc.).
• Perform accurate, timely, and detail-checked data entry.
• Regularly verify and cross-check data to ensure accuracy and consistency.
• Support sustainability initiatives and related documentation.
• Help troubleshoot basic system issues and coordinate with the IT team.
• Maintain organized records and follow standard data-handling procedures.
• Flag and correct data discrepancies proactively.

Requirements/Qualifications

• Diploma, degree, or undergraduate qualification in IT or a related field preferred.
• School leavers and interns are welcome to apply.
• Strong attention to detail and high level of accuracy.
• Basic computer literacy (MS Office, AI tools, etc.).
• Good communication skills in English.
• Willingness to learn and follow structured processes.
• Interest in systems, data, and sustainability.
• Ability to work independently and as part of a team.

Location

Position based in the office in Colombo, Sri Lanka.

Salary/Benefits

• Salary: Fixed salary based on profile.
• Medical Insurance: Covered by the company after confirmation.

How to Apply

Apply via the following link: https://connect.shantitravel.com/fr/jobs

For questions, contact: hr@shantitravel.com