Kanthoruwa

IT Support Specialists

Techadox

Salary
Not disclosed
Job type
Full-time
Work type
On-site
Experience
Any

Posted Sep 28, 2026

IT Help Desk Agents

Join Techadox as an IT Help Desk Agent supporting US-based clients. Provide Tier 1 & Tier 2 technical support, resolve IT issues, and deliver exceptional customer service.

Requirements

  • 2+ years IT Help Desk experience
  • US client support experience
  • Fluent spoken and written English
  • Knowledge of Windows, Microsoft 365, AD, networking & remote tools
  • Higher National Diploma (HND) or Bachelor's degree in Information Technology
  • Willing to work US time (EST)

Why Join Techadox?

  • Support multiple industries at once
  • Career growth opportunities
  • Collaborative work environment
  • Work with diverse systems and networks
  • Diverse tech exposure
  • Rapid skill development
  • Broad industry experience

Job Details

  • Company: Techadox
  • Employment Type: Full-Time
  • Shift: US Eastern Time (Night Shift – Sri Lanka)

Apply Today

Email: clintus@techadox.com

Website: www.techadox.com