Kanthoruwa
Human Resources & AdminFull-timeOn-siteEntry-level

Junior Customer Support Representative

Customer Service & Support·Posted Jul 13, 2026

Citizens Development Business Finance PLC

Role Summary

Be the first point of contact for our customers. Welcome and assist walk-in customers, deliver an excellent service experience, collect customer feedback, and promote CDB's digital banking solutions to enhance customer convenience.

Requirements & Qualifications

  • Age: Between 19 - 24 years
  • Education: 03 passes at G.C.E A/L examination and minimum C pass for English and Maths at the G.C.E O/L examination

Benefits

  • Opportunity to obtain a National Vocational Qualification (NVQ)
  • Structured on-the-job training under experienced mentors
  • Monthly training allowance based on attendance

How to Apply

Please email your CV along with contact details of two non-related referees, mentioning the position applied for in the "subject" line, to careers@cdb.lk