Engineer – Maintenance

Role Summary

AG Melco Elevator Company Lanka (Pvt) Ltd is a subsidiary of Mitsubishi Elevators & Escalators and an ISO-certified company specializing in the supply, installation, modernization, and maintenance of elevators and escalators islandwide. We are seeking a dynamic, results-oriented, and self-motivated individual to join our team.

Key Responsibilities

• Supervise and manage maintenance operations of elevators and escalators to ensure safe, reliable, and efficient performance.
• Lead, guide, and monitor maintenance technicians to achieve operational and service excellence.
• Plan and coordinate preventive maintenance, breakdown attendance, and corrective maintenance activities.
• Manage maintenance budgets, prepare repair estimates and quotations, and support business growth objectives.
• Ensure customer complaints and service requests are attended to promptly and effectively.
• Conduct regular site inspections and technical evaluations to maintain service quality and company standards.
• Monitor maintenance schedules, service quality, and productivity to achieve departmental KPIs.
• Coordinate with customers and internal departments to resolve technical and operational issues.
• Prepare technical reports, maintenance records, and performance analyses for management.
• Ensure compliance with occupational health and safety requirements and company policies.
• Support continuous improvement initiatives and provide technical guidance and training to the maintenance team.

Requirements

• Bachelor's Degree in Electrical, Electronic, Mechanical, Mechatronics, or a related Engineering discipline.
• Minimum of three (3) years' experience in maintenance operations, engineering services, or a similar technical field.
• Experience in the elevator and escalator industry is a distinct advantage.
• Strong leadership, planning, and people management skills.
• Excellent communication, customer service, and problem-solving abilities.
• Proficiency in Microsoft Office applications.
• Valid riding/driving license.
• Willingness to travel extensively across the island to supervise maintenance operations and customer sites.
• Ability to work independently and perform effectively under pressure.

Salary/Benefits

• Attractive remuneration package.
• Medical and other company benefits.
• Continuous learning and professional development opportunities.
• Career advancement within a leading organization.
• A professional, challenging, and rewarding work environment.