Manager

Manager Ahangama

SRP International

We are seeking an experienced and proactive Manager to oversee the daily operations of Frosty and ensure smooth business performance. The ideal candidate will have strong leadership abilities, excellent communication skills, and practical operational experience. The role requires an individual who can effectively manage a team, coordinate maintenance activities, monitor stock levels, support front-of-house operations, and ensure a high standard of customer service. A good command of English, strong organisational skills, and the ability to work independently in a fast-paced environment are essential for this position.

Responsibilities

• Oversee daily operations and ensure smooth functioning of the business.
• Manage, supervise, motivate team members to maintain high performance standards.
• Coordinate staff schedules, task allocation, and daily operational requirements.
• Organise and monitor maintenance activities, ensuring facilities and equipment are properly maintained.
• Manage inventory levels, stock ordering, and supplier coordination to ensure availability of required items.
• Monitor stock usage, reduce wastage, and maintain proper stock control procedures.
• Support front-of-house operations and ensure excellent customer service standards are maintained.
• Handle customer interactions, feedback, and operational issues professionally.
• Manage payment systems, cash handling procedures, and ensure accurate transaction processing.
• Coordinate with suppliers, service providers, and internal teams to support business requirements.
• Maintain accurate records, reports, and administrative documentation.
• Identify operational improvements and implement practical solutions to enhance efficiency.
• Ensure company policies, procedures, and service standards are followed at all times.

Ideal Candidate Profile

• Minimum 3 years of experience in a managerial, supervisory, or operations role within hospitality, retail, F&B, or service-related industries.
• Diploma/certificate in Hospitality Management, Business Management, Operations Management, or a related field would be an advantage.
• Proven experience managing teams, coordinating daily operations, and making operational decisions.
• Strong knowledge of stock control, inventory management, supplier coordination, maintenance coordination, and operational planning.
• Familiarity with payment systems and front-of-house procedures.
• Excellent communication skills with a good command of English.
• Strong leadership, organisational, multitasking, and problem-solving abilities.
• Proactive, reliable, and hands-on approach with the ability to work independently.
• Must be a local citizen residing in Ahangama, Kabalan, or nearby areas.

Send your CV to: hrservices@srpitl.com

For more information, visit our web at: www.srpitl.com