Medical Receptionist Day Night Shifts

Medical Receptionist (Day/ Night shifts)

Vida Medical is Colombo's Premier Boutique Healthcare service provider that offers emergency care, OPD services, home visits on 24/7 basis on 365 days.

Job Description:

• Communication and coordination of all incoming calls to the suitable medical professional. (Replying to emails, WhatsApp inquiries, Website inquiries etc.)
• Handling all incoming and outgoing calls professionally - Communicating with all external customers effectively - Maintaining customer databases on MS Excel
• Greeting and directing in-house patients to the allocated consultation rooms.
• Maintaining and being responsible for daily cash flow.
• Updating availability charts of all Doctors, Psychologists and other AHPs monthly.
• Maintaining and requesting Vida medical stationery items.
• Staff handling (Example - Deciding the team for a home visit or Ambulance transfer)
• Send daily payment details to the Head office.
• Maintain daily lab service details and daily call log.

Requirements:

• Young and energetic individual.
• Ability to work on both Night and Day shifts. (Day: 7a.m- 7p.m, Night: 7p.m- 7a.m)
• Candidate should possess strong telephone skills.
• Fluency in Both Sinhala and English languages.
• Interpersonal skills and ability to coordination should be above average.
• G.C.E Advanced Level and further Secondary education.
• Experience in similar capacity will be a definite advantage.
• Experience in computerized billing system is an added advantage.

Please share your resumes on or before 15th October 2026 to hr@vida.lk with the position mentioned on the subject line of your email.