Microsoft Products Support Systems Engineer

 

Systems Engineer (Microsoft Products Support)

 

DMS Electronics (Pvt) Ltd (DMSE) is one of Sri Lanka’s pioneering IT companies, with over 45 years of experience delivering enterprise technology solutions and services. We are a trusted IT solutions provider, working with leading global technology partners including Microsoft, Citrix, VMware, Veritas, Veeam, Red Hat, Ubuntu, Docker, ManageEngine, Proxmox, Sangfor, Huawei, HPE, and other leading technology providers.

As part of the continued expansion of our Microsoft, Cloud, Virtualization, and Enterprise Infrastructure business portfolio, DMS Electronics (Pvt) Ltd is seeking skilled and motivated professionals to join our team as Systems Engineers.

 

Position: Systems Engineer (Microsoft Products Support)

As a Systems Engineer, you will be responsible for designing, deploying, configuring, maintaining and troubleshooting Microsoft-based enterprise infrastructure environments.

 

Key Responsibilities

• Deploy, configure, administer and troubleshoot Microsoft Windows Server environments.
• Design, implement and manage Microsoft infrastructure services, including Active Directory Domain Services (AD DS), Group Policy, DNS, DHCP, Microsoft Hyper-V and related platform services.
• Deploy and manage Microsoft high-availability (HA) and failover clustering solutions.
• Plan and execute Windows Server and Microsoft infrastructure migrations, including Active Directory and other enterprise workloads.
• Implement and support Microsoft virtualization and Desktop/Application delivery technologies, including Azure Virtual Desktop (AVD), Windows 365, Intune and related Microsoft Cloud solutions.
• Deploy, configure and manage Microsoft Azure and Microsoft 365 services in hybrid and cloud environments.
• Perform infrastructure health checks, performance optimization, troubleshooting, and root-cause analysis across Microsoft platforms.
• Participate in pre-sales activities, including customer meetings, technical discussions, solution design, preparation of technical proposals and technical presentations.
• Conduct product demonstrations, Proof of Concepts (PoCs), technical evaluations and workshops for customers and internal teams.
• Collaborate with technical and sales teams to understand customer requirements, evaluate technologies, and develop and present appropriate IT solutions, while providing technical guidance and knowledge sharing throughout the sales and delivery lifecycle.
• Good understanding of Microsoft licensing models, licensing requirements, and subscription-based licensing, with the ability to assess customer requirements and recommend appropriate Microsoft licensing solutions.

 

The Profile

We are looking for candidates with a strong technical foundation and a passion for enterprise infrastructure and Microsoft technologies.

Education & Experience

• Degree or professional qualification in Information Technology, Computer Science, Engineering, or a related field.
• 2–3 years of hands-on experience in Microsoft infrastructure, systems administration, or a similar enterprise IT environment.
• Practical experience in deploying and supporting Windows Server and Microsoft infrastructure technologies.

 

Technical Skills

The ideal candidate should have hands-on knowledge of:

• Windows Server 2019/2022/2025
• Active Directory Domain Services (AD DS)
• Group Policy
• DNS and DHCP
• Microsoft Hyper-V and Failover Clustering
• Microsoft Azure
• Microsoft 365
• Exchange Online / Microsoft Exchange
• Microsoft Entra ID
• Microsoft Intune
• Hybrid Identity and Microsoft Cloud technologies
• Backup, Disaster Recovery and High Availability concepts

Knowledge of Citrix, VMware/VMware vSphere, networking, storage, security and other enterprise infrastructure technologies will be an added advantage.

 

Professional Skills

• Strong analytical and problem-solving skills.
• Good verbal and written communication skills.
• Ability to work effectively as part of a technical team.
• Self-motivated with the ability to work independently and take ownership of technical tasks.
• Customer-focused attitude with a commitment to delivering high-quality technical solutions and support.
• Ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Willingness to travel to customer locations when required.
• Willingness to work extended hours or participate in on-call activities when required to support critical customer environments.

 

The selected candidates can expect an attractive remuneration package in keeping with their qualifications and experience.

Please  submit your resume within 14 days of this advertisement, by email to kge@dmselectronics.com. Please ensure that the subject clearly states, “Application for the post of  “ Systems Engineer (MICROSOFT PRODUCTS SUPPORT)”. Only ‘short-listed’ candidates will be notified.

 

Head of HR

DMS Electronics (Pvt) Ltd

71A Castle St, Colombo 08, Sri Lanka.

www.dmselectronics.com

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