Office Administrator

Office Administrator

Company: EMS Hospital

Responsibilities

• Coordinate day-to-day administrative operations and ensure smooth functioning of the office.
• Assist management and the Board of Directors in implementing operational plans, assigned tasks, and short-term organisational goals.
• Coordinate communication and correspondence between management, departments, staff, external organisations, and government institutions.
• Monitor administrative activities and follow up with department heads and team leaders to ensure timely completion of assigned duties.
• Maintain and manage official documents, records, reports, agreements, and other administrative documentation.
• Assist in preparing and maintaining documentation required for government regulatory and statutory requirements.
• Coordinate with insurance companies, corporate clients, and external organisations regarding agreements, claims, payments, and other administrative matters.
• Support the preparation and submission of tenders, quotations, proposals, and other business-related documentation.
• Assist in coordinating marketing, promotion, and public relations activities in collaboration with external organisations and internal teams.
• Collect and coordinate patient/client feedback and support management in implementing improvements to service quality.
• Assist in staff coordination, training arrangements, performance monitoring, and maintaining workplace standards.
• Coordinate meeting schedules, prepare agendas, and minutes when required, and follow up on management decisions and action points.
• Liaise with government authorities, regulatory bodies, suppliers, service providers, and other external stakeholders when required.
• Assist in the coordination of hospital projects, new initiatives, events, and special programmes.
• Support departmental coordination to ensure efficient workflow and timely resolution of operational issues.
• Perform any other administrative and operational duties assigned by management.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred.
• Proven experience as an Officer in Administration, Administrative Assistant, or similar role, preferably in a healthcare setting.
• Strong organisational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills in Tamil, English, and Sinhala.
• Ability to work independently and as part of a team.
• Familiarity with healthcare regulations is an asset.
• High level of discretion and confidentiality.
• Proficiency in MS Office Suite.

How to Apply: Interested candidates are invited to fill out the online form and submit a CV and cover letter detailing qualifications and experience to hr@emshospital.com with the subject line "Office administrator-20269 - [Your Name]".